For Accounting, Taxation, Financial Planning, Bookkeeping, Payroll, and Business Advisory Services

QRA Financials

Effective Date: May 2026

1. Introduction and Acceptance

These Terms and Conditions (“Agreement”) govern the provision of accounting, taxation, bookkeeping, payroll, financial planning, and related business advisory services (collectively, “Services”) by QRA Financials (“Company”, “We”, “Us”, or “Our”) to clients (“Client”, “You”, or “Your”).

By engaging our Services, submitting information to Us, purchasing our Services, or entering into a contract with Us, You agree to be bound by these Terms and Conditions.

This Agreement constitutes a legally binding agreement between the Client and QRA Financials. If You do not agree to these terms, please do not engage our Services.

We reserve the right to modify these Terms and Conditions at any time, and such modifications shall become effective immediately upon posting on our website or notification to the Client.

2. Definitions

“Services”

Means accounting, bookkeeping, payroll, taxation, financial planning, business registration, CRA communication, consulting, and related financial advisory services provided by the Company.

“Deliverables”

Means all reports, filings, financial statements, tax returns, business documents, advisory reports, calculations, records, and work products prepared or provided by the Company under this Agreement.

“Project”

Means the specific engagement, assignment, consultation, or service arrangement described in a proposal, engagement letter, invoice, or agreement between the parties.

“Confidential Information”

Means all non-public financial information, tax records, business information, personal information, data, and proprietary materials disclosed by either party.

“Intellectual Property”

Means all proprietary materials, templates, systems, documentation, methodologies, reports, processes, and related intellectual property rights belonging to the Company.

3. Scope of Services

Service Description

The Company agrees to provide accounting, taxation, financial planning, bookkeeping, payroll, and related business advisory services as agreed between the parties.

Services may include, but are not limited to:

  • Personal and corporate tax return preparation
  • Payroll services
  • Bookkeeping services
  • Financial planning and advisory
  • Business registration services
  • CRA audit assistance and communication
  • Business consulting
  • Strategic planning
  • Project management support
  • Treasury management
  • Startup and turnaround advisory services

Service Requirements

The scope, timelines, fees, and deliverables for each engagement may be outlined in an engagement letter, proposal, invoice, or written communication between the parties.

Any additional services requested outside the agreed scope may be subject to additional fees.

Professional Judgment

The Company reserves the right to apply professional accounting, tax, and advisory judgment in performing Services in accordance with applicable laws, regulations, and industry standards.

4. Payment Terms and Pricing

Service Fees

The Client agrees to pay all fees specified in invoices, proposals, engagement letters, or agreements issued by the Company.

Unless otherwise stated, all fees are exclusive of applicable taxes.

Payment Schedule

Unless otherwise agreed in writing:

  • Advance deposits may be required before work begins
  • Invoices are payable upon receipt or within the specified invoice terms
  • Ongoing services may be billed monthly, quarterly, or annually
  • Government filing fees, penalties, or third-party costs are the responsibility of the Client

Late Payments

Payments not received within the specified timeframe may be considered overdue.

The Company reserves the right to:

  • Charge interest on overdue balances where permitted by law
  • Suspend Services until outstanding balances are paid
  • Refuse future Services for continued non-payment

Additional Costs

Unless otherwise specified, fees do not include:

  • Government filing fees
  • CRA penalties or interest
  • Third-party software or licensing costs
  • Legal fees
  • Banking fees
  • External consulting costs

Such costs may be billed separately to the Client.

5. Client Responsibilities

The Client agrees to:

  • Provide accurate, complete, and timely information
  • Submit all required financial and tax documentation
  • Respond promptly to requests for information or clarification
  • Review Deliverables within a reasonable timeframe
  • Ensure all submitted materials comply with applicable laws

The Client acknowledges that inaccurate, incomplete, or delayed information may affect the quality, accuracy, or timing of the Services provided.

6. Confidentiality

Each party agrees to maintain the confidentiality of all Confidential Information disclosed during the course of the engagement.

Confidential Information shall not be disclosed to third parties except:

  • With prior written consent
  • As required by law
  • To government authorities where legally necessary
  • To employees, contractors, or advisors involved in providing the Services and bound by confidentiality obligations

Confidentiality obligations shall survive termination of this Agreement.

7. Data Protection and Privacy

The Company may collect, use, and store personal and financial information necessary to provide Services.

The Company will take reasonable administrative, technical, and organizational measures to safeguard Client information.

The Client acknowledges that electronic communication and online storage systems carry inherent security risks, and the Company cannot guarantee absolute security.

The Company will process personal information in accordance with applicable Canadian privacy laws, including PIPEDA where applicable.

8. Warranties and Disclaimers

Professional Services

The Company warrants that Services will be performed in a professional manner consistent with generally accepted industry practices.

No Guarantee of Outcomes

The Company does not guarantee:

  • Specific tax outcomes or refunds
  • Approval of loans or financing
  • CRA decisions or audit outcomes
  • Financial gains or investment performance
  • Business success or profitability

Disclaimer

Except as expressly stated in this Agreement, all Services are provided “as is” without warranties of any kind, whether express or implied.

9. Limitation of Liability

To the maximum extent permitted by law, the Company’s total liability arising out of or related to the Services shall not exceed the total fees paid by the Client to the Company for the specific Services giving rise to the claim.

Under no circumstances shall the Company be liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Loss of business opportunities
  • Penalties or interest imposed by tax authorities
  • Delays caused by third parties or government agencies
  • Loss of data or business interruption

10. CRA and Government Agency Communication

Where authorized by the Client, the Company may communicate with the Canada Revenue Agency (CRA) or other regulatory authorities on the Client’s behalf.

The Client remains ultimately responsible for:

  • Accuracy of submitted information
  • Compliance with tax obligations
  • Reviewing and approving filings before submission where required

11. Termination

Either party may terminate the engagement at any time upon written notice.

Upon termination:

  • The Client shall pay all outstanding fees for Services rendered up to the termination date
  • The Company may retain documents or Deliverables until outstanding amounts are paid where permitted by law
  • Confidentiality obligations shall continue after termination

The Company reserves the right to terminate Services immediately where:

  • The Client provides false or misleading information
  • Required cooperation is not provided
  • Fees remain unpaid
  • The Company believes continuing Services may violate laws or professional obligations

12. Intellectual Property

Unless otherwise agreed in writing:

  • The Company retains ownership of its proprietary systems, templates, methodologies, tools, and processes
  • The Client retains ownership of original financial records and Client-provided materials
  • Deliverables prepared specifically for the Client may be used by the Client for their intended business or personal purposes after full payment of applicable fees

13. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of Ontario and the applicable laws of Canada.

Any disputes arising from this Agreement shall be subject to the jurisdiction of the courts located in Ontario, Canada.

14. Force Majeure

The Company shall not be liable for delays or failure to perform Services caused by events beyond its reasonable control, including:

  • Natural disasters
  • Government actions
  • Internet or technology failures
  • Pandemics
  • Labor disputes
  • Utility interruptions
  • Cybersecurity incidents

15. General Provisions

Independent Contractor

The Company acts as an independent contractor and not as an employee, partner, or agent of the Client.

Entire Agreement

These Terms and Conditions, together with any proposal, invoice, engagement letter, or written agreement, constitute the entire agreement between the parties.

Severability

If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in full force and effect.

Waiver

Failure to enforce any provision shall not constitute a waiver of future enforcement rights.

Headings

Section headings are included for convenience only and do not affect interpretation.

Contact Information

For questions regarding these Terms and Conditions or Our Services, please contact us:

Company Name: QRA Financials

Address: Room #302 and 302A, 2233 Argentia Rd, Mississauga, ON L5N 2X7, Canada

Phone +1 (416) 565-7014

Email: [email protected]

Website: QRA Financials

By engaging our Services or working with QRA Financials, You acknowledge that You have read, understood, and agreed to these Terms and Conditions.